Whether you’re navigating a crowded subway or exploring a new corner of the world, the Carmel Convertible transitions instantly from a sleek backpack to an elegant crossbody. It’s the ultimate "personal item" that balances high-end style with functionality, ensuring you never have to choose between looking good and staying safe.
Why You’ll Love It
The Ultimate Shape-Shifter: Detachable and adjustable straps allow you to switch between a backpack, shoulder bag, or crossbody in seconds.
Rain-Ready Protection: Crafted with premium water resistant nylon and YKK water resistant zippers to keep your tech and essentials dry in any downpour.
Seamless Organization: Features a built-in RFID-blocking wallet in the front pocket so you can ditch the bulky wallet and find your cards instantly.
The "Perfect Fit" Capacity: Designed to hold an 11” iPad Pro, a water bottle, and all your daily essentials without ever looking bulky.
Award-Winning: Named the "Best Small Underseat Bag" by CNN Underscored for its compact yet spacious design.
Security Features
Full-Body Slash Resistance: Lined with cut-resistant fabric to stop bag-slashers in their tracks.
Locking Hardware: All exterior zippers feature locking zippers that deter pickpockets.
RFID-Blocking Technology: Integrated shielding protects your credit cards and passport from electronic "skimming" and identity theft.
Steel-Reinforced Straps: Internal wires prevent "cut-and-run" thefts, ensuring your bag stays exactly where it belongs—on you.
Locking Straps: Custom locking hardware means the straps stay where you want - on the bag or lock around your chair while dining alfresco.
Designed with security in mind, all our locking straps feature a locking clasp with a screw bit to keep them secure. All our zippers also have clasps to keep your bag secure. Both prevent quick access by pickpockets. These anti-theft features provide peace of mind without compromising style.
Rain or Shine
Water Resistant
Made for all-weather protection with rubber-backed water-resistant nylon and YKK water-resistant zippers. Independently tested to AATCC TM35-2018e standards, our bags showed zero water absorption, keeping your essentials dry even in wet conditions.
Built-In Security
Slash Resistant
The bag delivers 360° anti-theft protection with A9-rated slash-resistant straps and an A1-rated slash-resistant lining, both tested to the ANSI/ISEA 105-2016 standard. Its steel cable-reinforced straps and protective material-lined body help prevent cut-and-run theft attempts, ensuring your belongings stay secure wherever you go.
Block Unauthorized Scanning
RFID Blocking Built-in Wallet
The Carmel Backpack features a built-in RFID-blocking wallet, designed to protect your cards & passports from unauthorized scanning. Independently tested with an ISO 14443 card from all distances and orientations, it successfully blocked all attempts, ensuring your personal information stays secure.
Customer Reviews
Overall rating: 4.6 / 5 from 115 reviews.
Love the look and size and capacity of my newest "bag". It will be super useful on both short and long trips including weekend getaways. Welcome to the family 😍
Store owner replied:
Thank you for your lovely review and photo, Lyn! I'm so glad you are enjoying your new member to the family 🥰 Wishing you amazing travels as always! Best, Carmen
I am in Seattle and purchased it for the excursions I will be going to during my Alaska cruise. I really prefer and love my other Arden Cove bags! This purchase was made for function more than for style.
Store owner replied:
Thank you for your lovely review, Gilda! I'm so glad you love your bags. If we can make the Carmel better for you (or make another styled bag), please don't hesitate to let us know! Best, Carmen
The pin fell out from connecting hardware on my crossbody backpack on day two of my trip. Luckily I had the small tools to fix it otherwise I wouldn't have been able to wear it as a backpack , the strap would not have been secured. This was frustration because it took over an hour for my husband and me to fix it.
Store owner replied:
Thank you for your review, Kit, and I'm so sorry that your pin fell out! Please let us know if anything happens to it again, and we'll be more than happy to send you an inspected replacement. Best, Carmen
Purchased this backpack last year for travel, but find I use it everyday. Loved taking to Paris in the winter because it made me feel confident on the crowded metro, especially after my husband and I were pickpocketed a few years ago. Next trip will be Italy and Greece!
The quality is amazing, and the theft protection gives peace of mind. Love this bag!
Store owner replied:
Thank you so much for your lovely review and photo, Meghan! I'm so glad to hear that you had a wonderful time with your Carmel in Paris, and I'm excited for your trip to Italy and Greece! Wishing you safe and amazing travels. Best, Carmen
Now that I am retired I am ready to travel. I was looking for a sturdy yet fashionable cross body bag that did not scream "tourist". It has many features that make it less likely to be snatched from the back of a cafe chair yet at the same time is stylish. I wish it was a tad bit bigger and also I wish it had a separate outer pocket to hold a cell phone. Those are the only drawbacks.
Store owner replied:
Thank you for your wonderful review and feedback, Susan! We've been working on some new larger bags, and have been keeping the outer pocket in mind for all new designs. Stay tuned! And wishing you many more travels! Best, Carmen
This bag looks small, but I was shocked that it fit my iPad air and the magic keyboard, airpod max, and other toiletries. I have not tested it out on the road yet, but I am excited to begin using this as a an airport bag. The quality of the bag is nice and the jaquard straps are very soft.
Store owner replied:
Thank you for your lovely review and photo, Melissa! I'm excited to hear what you think once you wear it on the road! Wishing you wonderful travels soon 😊 Best, Carmen
While this bag is very well made and looks great I was hoping it would have a little more room. I put in my 20 oz water bottle and my Nikon B700 camera and most of the space was gone. Not to mention that it advertises locking hardware but that is only on the straps not the compartments. I did not feel comfortable with all my credit cards, money, and passport being in an unlocked compartment even with the clasp as a deterrent so I added a suitcase lock. Overall thought it was fine but I'm not sure if purchase it again.
Store owner replied:
Thank you for your review and feedback, Alexandra! Sounds like our Victoria Tote or Dolores backpack would be better sizes for you. The clasps are usually enough to deter pickpockets, but I totally understand your concerns! I hope you are still able to find ways to enjoy your Carmel, no matter where life takes you. Best, Carmen
This is a nice sized backpack! I got the thicker straps and I like that better than the skinnier strap of the Crissy Bag I have. However, I thought I didn't need the handle; nope, I need it! (I need to buy that now! Hehe) I'm looking forward to using this bag on our next vacation in September!
Store owner replied:
Thank you for the lovely review, Deanne! I'm glad you like the size of your Carmel! I hope you'll enjoy using it on your trip in September 😊 Don't hesitate to let us know what we could do better to get that 5th star! Best, Carmen
Love the actual backpack part. It is very sturdy and good quality. Held just enough and felt safe! I've only used this backpack for about 3 weeks while on a trip and unfortunately the straps started peeling. Really sad :( might try a different strap instead but loved the leather while they lasted.
Store owner replied:
Hi Megan, thank you for your review, and so sorry about your straps edge paint peeling! They shouldn't be peeling so quickly (we typically see this happening with a year+ of heavy use). Please reach out to us via email at info@ardencove.com to discuss a replacement as your bag is still covered by our one year warranty. Looking forward to getting you something that will last longer!
Best, Carmen
I've had my Crissy Crossbody for years (still going strong), have been eyeing this bag for ages, finally purchased it before heading to Europe last month, and could not have been happier with it during our trip!! Though I had brought other pieces with me I ended up using this every day and it worked perfectly for hours full of exploring, hikes, pubs, museums, as well as nights out where we were a bit dressier. It matched everything perfectly.
For interior size context I was able to fit my DLSR camera with a huge 55-300 lens which is 5lbs by itself, packable umbrella, extra gloves or beanie, small makeup items, extra phone battery with cords, money, and other essentials, and a metal water bottle with a little configuring and was never worried about the weight or sturdiness of the bag. It also rained a ton on our trip and I was never worried about my stuff getting wet inside.
I didn't ever adjust the straps to properly make it crossbody, but I did quickly link them together to wear it like that for a museum visit which was no problem and only took a couple of seconds. I also found removing the straps made it really convenient for me to pack this inside of a larger backpack for our longer travel days.
Now that I'm home I've still been using this bag more than my others so I plan to purchase the fabric straps as well for a bit more comfort when I'm not wearing giant bulky coats and versatility.
Store owner replied:
Hi Jenn, Thanks for such a through and kind review! We loved seeing your photos & your idea of linking the straps to make it a quick longer strap. Hope you continue to enjoy using the bag for many more fun adventures!
Best,
Karin
Took this with me to Italy and Croatia.
I tried to love it, but it did work for me.
I thought it was bigger. The main compartment. It’s hard to get your hands in the main compartment. Would be great if bigger, had water bottle. It would also be great if it had an easy access to keep your phone in
The front area is hard to get hand in.
Store owner replied:
Thank you so much for your feedback, Ileana! Do you think you'd prefer a larger backpack in the same style, or in another configuration? We are thinking about adding a bottle holder in the outside. We also have larger backpacks as well - do you think those would suit your needs better?
Best, Carmen
TALL LADIES, CHECK THIS OUT! If you’re wondering if the backpack straps will be long enough, THEY ARE! I’m 5’9” and a curvy girl. I ordered the Carmel Convertible Backpack & Crossbody and the Crissy Full Crossbody with Faux Leather Strap (both locking hardware) and I’m SO HAPPY. These bags are gorgeous and roomy. I ordered both because I anticipated the backpack straps wouldn’t be long enough and I’m happy to say I was wrong! The backpack and crossbody straps are the length I love with more to spare! I will keep both and instead of waiting for my European adventure, these will be my everyday bags. They’re seriously SO NICE and well made. Best investment ever! Ordered on Saturday, I received both bags the following Thursday. Excellent customer service and packaging!
Store owner replied:
So excited that you love them, T! So glad it is fitting you so well (I am slightly shorter at 5'8" so I know what you mean!), and that you'll use them everyday ❤️ Wishing you a wonderful Euro trip too!! Thank you for the wonderful review ❤️ 😊 Best, Carmen
I absolutely love this backpack purse!!! I purchased it over 6 months ago and it’s been on 10+ trips with me. It fits so much than what it appears to! I can fit two 16 ounce water bottles along with snacks and all my essentials (wallet, hand sanitizer, lip balm, reusable grocery bag, sunglasses with case, and more!). I also have used it as an everyday bag. The features are amazing (anti-theft, water resistant, easy to wipe clean) on top of it looking so chic! I get compliments from strangers lol Another fun fact on how functional this bag is, my husband and I took a road trip with our dogs and forgot to bring their leashes! So we used the straps of the backpack since they’re removal as leashes and they worked fantastic in a pinch lol If you’re on the fence, I highly recommend this backpack purse. It was totally worth every penny and then some!
Store owner replied:
Amazing that you've already been on so many trips in such a short amount of time!! Thank you for your lovely review, and so glad that the Carmel is able to fit all your essentials and be your everyday bag! ❤️ Also amazing that our straps were used as emergency leashes!! 😆 🐕 I am blown away. Wishing you many more travels! Best, Carmen
I am so happy I found Arden Cove! I was searching for a cute new bag, especially for travel. This bag hit all the important details of style and functionality. I love the smaller size and that it holds it's shape, it was perfect for my needs. I even put a water bottle inside. The wallet front with clasping zippers AND RFID is a dream. I also was happy with the pockets inside for easy access, and easy to see with the blue lining. I felt secure knowing that it was slash-proof and had clasps that made it harder for others to get into. AND water resistant (love the reinforced zippers)! Plus it's just really cute. I'm back from my travels, but still using this bag daily. Highly recommend this bag! I can't wait to get my next bag from Arden Cove! If you are debating buying this bag, DO IT!
Store owner replied:
Hi Cait, Thanks so much for the amazing review! We're so glad to hear that the bag hit so many points you were looking for and it was really our goal to make functional and beautiful bags. I absolutely love the photo you took! Thanks so much for sharing! Happy travels!
Best,
Karin
I love this bag! It looks so sleek, and I definitely feel safer carrying it around vs any other backpack. I originally got it with the microfiber straps, but I ended up buying the jacquard ones instead since they’re more comfortable. Overall this bag is perfect for me since I prefer to be hands-free. It looks great and works well!
Store owner replied:
Hi Lauren,
Thanks so much for sharing your review & photo! We're so glad to hear that you love your bag & glad you found the perfect straps for you!
I really like the backpack, great quality, however, the zipper does not slide very easy, the straps are too big and stiff for such a small backpack, very uncomfortable to wear and keeps falling off my shoulders. the D-rings, and lock ring are too big which makes this beautiful backpack looks cheap. I had to replace the straps with a chain straps to match the beauty of this handbag, you might want to make the straps a little bit smaller, and maybe you can use a softer kind of leather. I would also suggest to put the bottom D-ring more towards the back so the rings doesn't show when you use it as a shoulder bag and maybe make the bottom front pocket and inch taller, and it this backpack would be perfect if you guys also put a zipper pocket at the back. So, aside from those I mentioned above, overall this backpack is really beautiful and great from everyday bag, the chain straps i bought just makes the backpack very classy and stylish.
Store owner replied:
Hi Lany,
Thank you for the lovely review and honest feedback! We are actually testing out some new strap options for the Carmel, so I am glad you brought it up. Something more flexible and comfortable. Please stay tuned for new about this coming later this summer ❤ We know the zipper can be a bit stiff since it needs to seal tight to be waterproof. Please know we used the best quality, it is just a trait of that type of zipper.
Carmen
Love the bag's anti-theft feature. It is small but holds more than you'd think.
I recently purchased the Carmel Convertible Backpack & Crossbody bag. It is extremely well made. It is everything as described and can hardly wait to use it on upcoming travels. I love all the options has far as the selection of different straps I was provided for free as well as the 1 extra I purchased. Bar none service was the best.
Thank you Arden Cove and keep up the great work.
The bag is the perfect size and very well made. I can’t wait to take the bag on my trip. Thank you for the constant communication on when I would receive the bag. I will recommend your company to every one.
I desperately want an attractive, secure travel bag. Travelon, Baggalini, Sherpani tend to be too "utilitarian." I had hoped I had found something with Arden. I ordered the Carmel backpack because it seemed like it was the largest bag they had that could be worn crossbody. But, it was not big enough. I would also like to see vegan leather or other less touristy materials.
Store owner replied:
Thank you for your review and feedback, Kirstie, and I'm sorry that the Carmel didn't work out for you. We're focusing more on all faux leather bags, and we might focus on our backpacks next. Hope we can create something more to your liking in the future. Best, Carmen
This bag prevented a distraction pickpocket attempt in Rome. I have all my valuables after a (gross) man loudly burped in my ear and tried to separate myself from my husband. Now I’m enjoying a glass of wine worry free.
Store owner replied:
Thank you for sharing your experience with us, Laura! That sounds horrible, but I am so glad your valuables stayed safe. I hope you had a wonderful trip outside of the gross distractions! And wishing you amazing travels in the future. 😊 Best, Carmen
I will be going to Italy - Rome and Sienna and London and I am so pleased that the back pack is attractive and has so many safety features. Well done!
Store owner replied:
Thank yo for your lovely review, Patti! I'm so glad you are happy with your Carmel, and I wish you a wonderful trip to Italy! 🇮🇹 Best, Carmen
It’s as eye-catching in person as the online photos suggest. It feels very comfortable to wear and roomy inside. The security features are a bonus. I look forward to using it on upcoming trips.
Store owner replied:
Thank you for your lovely review, Pamela! I'm so glad you are enjoying your Carmel backpack. Wishing you amazing and safe travels! Best, Carmen
The straps are pretty stiff which is to be expected with the steel cables inside. It's a cute little bag that works well and fits what I need.
Store owner replied:
Thank you for your review and feedback, Elizabeth! You should also see the straps soften a bit with use overtime. The faux leather takes a little bit to fully break in & breathe so you should see it improve with use. I hope you'll have wonderful travels with it! Best, Carmen
Very handy for small things, if you dont need to pack too much inside. The front pocket for credit cards was great as i did not have to carry an additional wallet!
Store owner replied:
Thank you for your review, Gabriela! I'm glad to hear that you like the front built-in wallet. We also love to hear your feedback on how to get that 5th star! Wishing you wonderful travels 😊 Best, Carmen
I use a wheelchair. I strap this bag around my waist so it sits in my lap. All my stuff is right where I need it, it doesnt get wet when it rains, and I don't have to worry about a creep running off with it because of the anti-theft features. It also looks fantastic! One of the best bags I've ever owned.
Store owner replied:
Thank you so much for your lovely review, Janet! I'm so glad you are enjoying your bag, and it is an honor to be one of of the best bags you have ever owned! 😊 Wishing you many more wonderful travels in 2026 and beyond ❤️ Best, Carmen
Traveling to Europe - several countries. The backpack is not huge - perfect for daily walking activity and to bring your essentials needed for the day. Visually very smart looking.
Store owner replied:
Thank you for your wonderful review, Debby! I hope you'l be able to fit all your essentials in your Carmel 😊 Wishing you the best time in Europe! Best, Carmen
I love my Arden Cove backpack. I get so many compliments on it. I carry it 95% of the time. I highly recommend it!
Store owner replied:
Thank you for your wonderful review, Jan! I'm so glad you are loving your Carmel, and excited that you get so many compliments! Wishing you serendipity no matter where you are 😊 Best, Carmen
I bought this for a trip to Europe. I ordered 5 or 6 other brands but the fabrics and structure was "sloppy" on all of them. I wanted more structure and should have ordered this one to begin with. I already have a cross body and use it all the time.
If I would change 1 thing, I would not have the credit card pocket facing out. The hook is just a hook, not a screw on hook. I will likely just put glasses in this pocket and use another option for credit cards/currency inside the large body of the bag.
Store owner replied:
Thank you so much for your review and feedback, Viki! I'm so glad you are enjoying your Carmel. I'll keep your feedback about the front pocket/credit card slots in mind - we'll think of where else we can move things to improve the safety of the Carmel for future iterations. Wishing you more wonderful travels! Best, Carmen
Store owner replied:
Thank you for your review, Milagros! I hope you'll enjoy using your Carmel in the UK! Don't hesitate to share any feedback on how we can get that 5th star 😊 Wishing you a wonderful time in the UK! 🇬🇧 Best, Carmen
Store owner replied:
Thank you for your wonderful review, Kelly! I'm so glad you are liking the size of your Carmel 😊 Wishing you amazing travels this year!! Best, Carmen
This backpack is amazing! Not only is it very functional and durable, but it is also classy and beautiful. The size is perfect, the metal clasps and zippers make it more elegant and dressy, it holds everything I need and then some, and it can convert to a sling or crossbody without being too bulky for me. I am using it in my busy everyday life now and look forward to traveling abroad with it this summer. I also love the rainproofing which has saved my stuff a few times already! Thank you! :)
Store owner replied:
Thank you for yet another lovely review, P.B.! I'm so glad you are enjoying your Carmel, and that it has already protected you from water damage! I'm so excited for your summer trip, and I hope you'll have a wonderful time 😊 Best, Carmen
It carries everything I need! It looks beautiful and matched with very outfit I wore.
Store owner replied:
Thank you for the lovely review, Haley! So glad your Carmel is carrying what you need and looking great with your outfits 😊 If there is any feedback for that 5th star, please don't hesitate to let us know! Wishing you great travels! Best, Carmen
I just received my new Carmel backpack and plan to use it on my upcoming trip to Europe. It's beautiful and well-crafted! I like that it looks pretty enough to wear for both casual and more dressed-up activities. It is quite roomy, but not too big that it can't be worn like a purse. I'm really looking forward to the trip, and having a bag that I know will keep my items safe, secure and dry!
Store owner replied:
Thank you for sharing your wonderful review, Karen! So glad that you find it beautiful and versatile ❤️ Wishing you an amazing trip! 😊 Best, Carmen
I was excited to receive my new bag. It arrived in perfect condition, packed well. It looks well made and I hope it lasts a long time. I will probably use it as a shoulder bag rather than crossbody - on an everyday basis running errands. We'll see how it works out!
Store owner replied:
Thank you for your lovely review, Maryann! I'm so glad you are liking your Carmel so far. Excited to hear you will use it as an everyday bag! Don't hesitate to reach out if anything comes up. 😊 Best, Carmen
My Backpack & Crossbody arrived & I love them. The quality is amazing & I can’t wait to use them on my travels. There was an issue with delivery & Carmen went above & beyond to rectify the situation & made sure it arrived before I am to leave for my holiday. I’m super impressed with my backpack & even more impressed by Carmen’s customer service. After endless searching online for anti theft bags it was nice to find Arden Cove who supply the best anti theft quality but to also be “designer stylish” so you don’t have to look like a tourist. I won’t hesitate to purchase future products from Arden Cove!
Store owner replied:
Thank you so much for your lovely review, and for your patience around the delivery issues! I am so glad we were able to make it in time for your trip. I hope you'll continue to have any wonderful travels with your bags! ❤️ Best, Carmen
Bag is perfect for travel. Wish the zippered opening was a little wider, it’s hard to get access to items inside purse. But definitely the quality is top notch.
Love the look and size and capacity of my newest "bag". It will be super useful on both short and long trips including weekend getaways. Welcome to the family 😍
Store owner replied:
Thank you for your lovely review and photo, Lyn! I'm so glad you are enjoying your new member to the family 🥰 Wishing you amazing travels as always! Best, Carmen
I am in Seattle and purchased it for the excursions I will be going to during my Alaska cruise. I really prefer and love my other Arden Cove bags! This purchase was made for function more than for style.
Store owner replied:
Thank you for your lovely review, Gilda! I'm so glad you love your bags. If we can make the Carmel better for you (or make another styled bag), please don't hesitate to let us know! Best, Carmen
The pin fell out from connecting hardware on my crossbody backpack on day two of my trip. Luckily I had the small tools to fix it otherwise I wouldn't have been able to wear it as a backpack , the strap would not have been secured. This was frustration because it took over an hour for my husband and me to fix it.
Store owner replied:
Thank you for your review, Kit, and I'm so sorry that your pin fell out! Please let us know if anything happens to it again, and we'll be more than happy to send you an inspected replacement. Best, Carmen
Purchased this backpack last year for travel, but find I use it everyday. Loved taking to Paris in the winter because it made me feel confident on the crowded metro, especially after my husband and I were pickpocketed a few years ago. Next trip will be Italy and Greece!
The quality is amazing, and the theft protection gives peace of mind. Love this bag!
Store owner replied:
Thank you so much for your lovely review and photo, Meghan! I'm so glad to hear that you had a wonderful time with your Carmel in Paris, and I'm excited for your trip to Italy and Greece! Wishing you safe and amazing travels. Best, Carmen
Now that I am retired I am ready to travel. I was looking for a sturdy yet fashionable cross body bag that did not scream "tourist". It has many features that make it less likely to be snatched from the back of a cafe chair yet at the same time is stylish. I wish it was a tad bit bigger and also I wish it had a separate outer pocket to hold a cell phone. Those are the only drawbacks.
Store owner replied:
Thank you for your wonderful review and feedback, Susan! We've been working on some new larger bags, and have been keeping the outer pocket in mind for all new designs. Stay tuned! And wishing you many more travels! Best, Carmen
This bag looks small, but I was shocked that it fit my iPad air and the magic keyboard, airpod max, and other toiletries. I have not tested it out on the road yet, but I am excited to begin using this as a an airport bag. The quality of the bag is nice and the jaquard straps are very soft.
Store owner replied:
Thank you for your lovely review and photo, Melissa! I'm excited to hear what you think once you wear it on the road! Wishing you wonderful travels soon 😊 Best, Carmen
While this bag is very well made and looks great I was hoping it would have a little more room. I put in my 20 oz water bottle and my Nikon B700 camera and most of the space was gone. Not to mention that it advertises locking hardware but that is only on the straps not the compartments. I did not feel comfortable with all my credit cards, money, and passport being in an unlocked compartment even with the clasp as a deterrent so I added a suitcase lock. Overall thought it was fine but I'm not sure if purchase it again.
Store owner replied:
Thank you for your review and feedback, Alexandra! Sounds like our Victoria Tote or Dolores backpack would be better sizes for you. The clasps are usually enough to deter pickpockets, but I totally understand your concerns! I hope you are still able to find ways to enjoy your Carmel, no matter where life takes you. Best, Carmen
This is a nice sized backpack! I got the thicker straps and I like that better than the skinnier strap of the Crissy Bag I have. However, I thought I didn't need the handle; nope, I need it! (I need to buy that now! Hehe) I'm looking forward to using this bag on our next vacation in September!
Store owner replied:
Thank you for the lovely review, Deanne! I'm glad you like the size of your Carmel! I hope you'll enjoy using it on your trip in September 😊 Don't hesitate to let us know what we could do better to get that 5th star! Best, Carmen
Love the actual backpack part. It is very sturdy and good quality. Held just enough and felt safe! I've only used this backpack for about 3 weeks while on a trip and unfortunately the straps started peeling. Really sad :( might try a different strap instead but loved the leather while they lasted.
Store owner replied:
Hi Megan, thank you for your review, and so sorry about your straps edge paint peeling! They shouldn't be peeling so quickly (we typically see this happening with a year+ of heavy use). Please reach out to us via email at info@ardencove.com to discuss a replacement as your bag is still covered by our one year warranty. Looking forward to getting you something that will last longer!
Best, Carmen
I've had my Crissy Crossbody for years (still going strong), have been eyeing this bag for ages, finally purchased it before heading to Europe last month, and could not have been happier with it during our trip!! Though I had brought other pieces with me I ended up using this every day and it worked perfectly for hours full of exploring, hikes, pubs, museums, as well as nights out where we were a bit dressier. It matched everything perfectly.
For interior size context I was able to fit my DLSR camera with a huge 55-300 lens which is 5lbs by itself, packable umbrella, extra gloves or beanie, small makeup items, extra phone battery with cords, money, and other essentials, and a metal water bottle with a little configuring and was never worried about the weight or sturdiness of the bag. It also rained a ton on our trip and I was never worried about my stuff getting wet inside.
I didn't ever adjust the straps to properly make it crossbody, but I did quickly link them together to wear it like that for a museum visit which was no problem and only took a couple of seconds. I also found removing the straps made it really convenient for me to pack this inside of a larger backpack for our longer travel days.
Now that I'm home I've still been using this bag more than my others so I plan to purchase the fabric straps as well for a bit more comfort when I'm not wearing giant bulky coats and versatility.
Store owner replied:
Hi Jenn, Thanks for such a through and kind review! We loved seeing your photos & your idea of linking the straps to make it a quick longer strap. Hope you continue to enjoy using the bag for many more fun adventures!
Best,
Karin
Took this with me to Italy and Croatia.
I tried to love it, but it did work for me.
I thought it was bigger. The main compartment. It’s hard to get your hands in the main compartment. Would be great if bigger, had water bottle. It would also be great if it had an easy access to keep your phone in
The front area is hard to get hand in.
Store owner replied:
Thank you so much for your feedback, Ileana! Do you think you'd prefer a larger backpack in the same style, or in another configuration? We are thinking about adding a bottle holder in the outside. We also have larger backpacks as well - do you think those would suit your needs better?
Best, Carmen
TALL LADIES, CHECK THIS OUT! If you’re wondering if the backpack straps will be long enough, THEY ARE! I’m 5’9” and a curvy girl. I ordered the Carmel Convertible Backpack & Crossbody and the Crissy Full Crossbody with Faux Leather Strap (both locking hardware) and I’m SO HAPPY. These bags are gorgeous and roomy. I ordered both because I anticipated the backpack straps wouldn’t be long enough and I’m happy to say I was wrong! The backpack and crossbody straps are the length I love with more to spare! I will keep both and instead of waiting for my European adventure, these will be my everyday bags. They’re seriously SO NICE and well made. Best investment ever! Ordered on Saturday, I received both bags the following Thursday. Excellent customer service and packaging!
Store owner replied:
So excited that you love them, T! So glad it is fitting you so well (I am slightly shorter at 5'8" so I know what you mean!), and that you'll use them everyday ❤️ Wishing you a wonderful Euro trip too!! Thank you for the wonderful review ❤️ 😊 Best, Carmen
I absolutely love this backpack purse!!! I purchased it over 6 months ago and it’s been on 10+ trips with me. It fits so much than what it appears to! I can fit two 16 ounce water bottles along with snacks and all my essentials (wallet, hand sanitizer, lip balm, reusable grocery bag, sunglasses with case, and more!). I also have used it as an everyday bag. The features are amazing (anti-theft, water resistant, easy to wipe clean) on top of it looking so chic! I get compliments from strangers lol Another fun fact on how functional this bag is, my husband and I took a road trip with our dogs and forgot to bring their leashes! So we used the straps of the backpack since they’re removal as leashes and they worked fantastic in a pinch lol If you’re on the fence, I highly recommend this backpack purse. It was totally worth every penny and then some!
Store owner replied:
Amazing that you've already been on so many trips in such a short amount of time!! Thank you for your lovely review, and so glad that the Carmel is able to fit all your essentials and be your everyday bag! ❤️ Also amazing that our straps were used as emergency leashes!! 😆 🐕 I am blown away. Wishing you many more travels! Best, Carmen
I am so happy I found Arden Cove! I was searching for a cute new bag, especially for travel. This bag hit all the important details of style and functionality. I love the smaller size and that it holds it's shape, it was perfect for my needs. I even put a water bottle inside. The wallet front with clasping zippers AND RFID is a dream. I also was happy with the pockets inside for easy access, and easy to see with the blue lining. I felt secure knowing that it was slash-proof and had clasps that made it harder for others to get into. AND water resistant (love the reinforced zippers)! Plus it's just really cute. I'm back from my travels, but still using this bag daily. Highly recommend this bag! I can't wait to get my next bag from Arden Cove! If you are debating buying this bag, DO IT!
Store owner replied:
Hi Cait, Thanks so much for the amazing review! We're so glad to hear that the bag hit so many points you were looking for and it was really our goal to make functional and beautiful bags. I absolutely love the photo you took! Thanks so much for sharing! Happy travels!
Best,
Karin
I love this bag! It looks so sleek, and I definitely feel safer carrying it around vs any other backpack. I originally got it with the microfiber straps, but I ended up buying the jacquard ones instead since they’re more comfortable. Overall this bag is perfect for me since I prefer to be hands-free. It looks great and works well!
Store owner replied:
Hi Lauren,
Thanks so much for sharing your review & photo! We're so glad to hear that you love your bag & glad you found the perfect straps for you!
I really like the backpack, great quality, however, the zipper does not slide very easy, the straps are too big and stiff for such a small backpack, very uncomfortable to wear and keeps falling off my shoulders. the D-rings, and lock ring are too big which makes this beautiful backpack looks cheap. I had to replace the straps with a chain straps to match the beauty of this handbag, you might want to make the straps a little bit smaller, and maybe you can use a softer kind of leather. I would also suggest to put the bottom D-ring more towards the back so the rings doesn't show when you use it as a shoulder bag and maybe make the bottom front pocket and inch taller, and it this backpack would be perfect if you guys also put a zipper pocket at the back. So, aside from those I mentioned above, overall this backpack is really beautiful and great from everyday bag, the chain straps i bought just makes the backpack very classy and stylish.
Store owner replied:
Hi Lany,
Thank you for the lovely review and honest feedback! We are actually testing out some new strap options for the Carmel, so I am glad you brought it up. Something more flexible and comfortable. Please stay tuned for new about this coming later this summer ❤ We know the zipper can be a bit stiff since it needs to seal tight to be waterproof. Please know we used the best quality, it is just a trait of that type of zipper.
Carmen
Love the bag's anti-theft feature. It is small but holds more than you'd think.
I recently purchased the Carmel Convertible Backpack & Crossbody bag. It is extremely well made. It is everything as described and can hardly wait to use it on upcoming travels. I love all the options has far as the selection of different straps I was provided for free as well as the 1 extra I purchased. Bar none service was the best.
Thank you Arden Cove and keep up the great work.
The bag is the perfect size and very well made. I can’t wait to take the bag on my trip. Thank you for the constant communication on when I would receive the bag. I will recommend your company to every one.
I desperately want an attractive, secure travel bag. Travelon, Baggalini, Sherpani tend to be too "utilitarian." I had hoped I had found something with Arden. I ordered the Carmel backpack because it seemed like it was the largest bag they had that could be worn crossbody. But, it was not big enough. I would also like to see vegan leather or other less touristy materials.
Store owner replied:
Thank you for your review and feedback, Kirstie, and I'm sorry that the Carmel didn't work out for you. We're focusing more on all faux leather bags, and we might focus on our backpacks next. Hope we can create something more to your liking in the future. Best, Carmen
This bag prevented a distraction pickpocket attempt in Rome. I have all my valuables after a (gross) man loudly burped in my ear and tried to separate myself from my husband. Now I’m enjoying a glass of wine worry free.
Store owner replied:
Thank you for sharing your experience with us, Laura! That sounds horrible, but I am so glad your valuables stayed safe. I hope you had a wonderful trip outside of the gross distractions! And wishing you amazing travels in the future. 😊 Best, Carmen
I will be going to Italy - Rome and Sienna and London and I am so pleased that the back pack is attractive and has so many safety features. Well done!
Store owner replied:
Thank yo for your lovely review, Patti! I'm so glad you are happy with your Carmel, and I wish you a wonderful trip to Italy! 🇮🇹 Best, Carmen
It’s as eye-catching in person as the online photos suggest. It feels very comfortable to wear and roomy inside. The security features are a bonus. I look forward to using it on upcoming trips.
Store owner replied:
Thank you for your lovely review, Pamela! I'm so glad you are enjoying your Carmel backpack. Wishing you amazing and safe travels! Best, Carmen
The straps are pretty stiff which is to be expected with the steel cables inside. It's a cute little bag that works well and fits what I need.
Store owner replied:
Thank you for your review and feedback, Elizabeth! You should also see the straps soften a bit with use overtime. The faux leather takes a little bit to fully break in & breathe so you should see it improve with use. I hope you'll have wonderful travels with it! Best, Carmen
Very handy for small things, if you dont need to pack too much inside. The front pocket for credit cards was great as i did not have to carry an additional wallet!
Store owner replied:
Thank you for your review, Gabriela! I'm glad to hear that you like the front built-in wallet. We also love to hear your feedback on how to get that 5th star! Wishing you wonderful travels 😊 Best, Carmen
I use a wheelchair. I strap this bag around my waist so it sits in my lap. All my stuff is right where I need it, it doesnt get wet when it rains, and I don't have to worry about a creep running off with it because of the anti-theft features. It also looks fantastic! One of the best bags I've ever owned.
Store owner replied:
Thank you so much for your lovely review, Janet! I'm so glad you are enjoying your bag, and it is an honor to be one of of the best bags you have ever owned! 😊 Wishing you many more wonderful travels in 2026 and beyond ❤️ Best, Carmen
Traveling to Europe - several countries. The backpack is not huge - perfect for daily walking activity and to bring your essentials needed for the day. Visually very smart looking.
Store owner replied:
Thank you for your wonderful review, Debby! I hope you'l be able to fit all your essentials in your Carmel 😊 Wishing you the best time in Europe! Best, Carmen
I love my Arden Cove backpack. I get so many compliments on it. I carry it 95% of the time. I highly recommend it!
Store owner replied:
Thank you for your wonderful review, Jan! I'm so glad you are loving your Carmel, and excited that you get so many compliments! Wishing you serendipity no matter where you are 😊 Best, Carmen
I bought this for a trip to Europe. I ordered 5 or 6 other brands but the fabrics and structure was "sloppy" on all of them. I wanted more structure and should have ordered this one to begin with. I already have a cross body and use it all the time.
If I would change 1 thing, I would not have the credit card pocket facing out. The hook is just a hook, not a screw on hook. I will likely just put glasses in this pocket and use another option for credit cards/currency inside the large body of the bag.
Store owner replied:
Thank you so much for your review and feedback, Viki! I'm so glad you are enjoying your Carmel. I'll keep your feedback about the front pocket/credit card slots in mind - we'll think of where else we can move things to improve the safety of the Carmel for future iterations. Wishing you more wonderful travels! Best, Carmen
Store owner replied:
Thank you for your review, Milagros! I hope you'll enjoy using your Carmel in the UK! Don't hesitate to share any feedback on how we can get that 5th star 😊 Wishing you a wonderful time in the UK! 🇬🇧 Best, Carmen
Store owner replied:
Thank you for your wonderful review, Kelly! I'm so glad you are liking the size of your Carmel 😊 Wishing you amazing travels this year!! Best, Carmen
This backpack is amazing! Not only is it very functional and durable, but it is also classy and beautiful. The size is perfect, the metal clasps and zippers make it more elegant and dressy, it holds everything I need and then some, and it can convert to a sling or crossbody without being too bulky for me. I am using it in my busy everyday life now and look forward to traveling abroad with it this summer. I also love the rainproofing which has saved my stuff a few times already! Thank you! :)
Store owner replied:
Thank you for yet another lovely review, P.B.! I'm so glad you are enjoying your Carmel, and that it has already protected you from water damage! I'm so excited for your summer trip, and I hope you'll have a wonderful time 😊 Best, Carmen
It carries everything I need! It looks beautiful and matched with very outfit I wore.
Store owner replied:
Thank you for the lovely review, Haley! So glad your Carmel is carrying what you need and looking great with your outfits 😊 If there is any feedback for that 5th star, please don't hesitate to let us know! Wishing you great travels! Best, Carmen
I just received my new Carmel backpack and plan to use it on my upcoming trip to Europe. It's beautiful and well-crafted! I like that it looks pretty enough to wear for both casual and more dressed-up activities. It is quite roomy, but not too big that it can't be worn like a purse. I'm really looking forward to the trip, and having a bag that I know will keep my items safe, secure and dry!
Store owner replied:
Thank you for sharing your wonderful review, Karen! So glad that you find it beautiful and versatile ❤️ Wishing you an amazing trip! 😊 Best, Carmen
I was excited to receive my new bag. It arrived in perfect condition, packed well. It looks well made and I hope it lasts a long time. I will probably use it as a shoulder bag rather than crossbody - on an everyday basis running errands. We'll see how it works out!
Store owner replied:
Thank you for your lovely review, Maryann! I'm so glad you are liking your Carmel so far. Excited to hear you will use it as an everyday bag! Don't hesitate to reach out if anything comes up. 😊 Best, Carmen
My Backpack & Crossbody arrived & I love them. The quality is amazing & I can’t wait to use them on my travels. There was an issue with delivery & Carmen went above & beyond to rectify the situation & made sure it arrived before I am to leave for my holiday. I’m super impressed with my backpack & even more impressed by Carmen’s customer service. After endless searching online for anti theft bags it was nice to find Arden Cove who supply the best anti theft quality but to also be “designer stylish” so you don’t have to look like a tourist. I won’t hesitate to purchase future products from Arden Cove!
Store owner replied:
Thank you so much for your lovely review, and for your patience around the delivery issues! I am so glad we were able to make it in time for your trip. I hope you'll continue to have any wonderful travels with your bags! ❤️ Best, Carmen
Bag is perfect for travel. Wish the zippered opening was a little wider, it’s hard to get access to items inside purse. But definitely the quality is top notch.
